Technical FAQs

  1. Can I add the Challenge to my mobile home screen?

    • Yes you can – for instructions on how to do this click here The Challenge is also available as an APP on Apple & Android
  2. My meal plan or customisation looks all funny and squashed up
    • Try clearing the cookies or caches from your screen (you can do this on settings using a tablet/ipad) or using the file/help button on a desktop. If the issue persists email the screen shot, the details of the issue, the device you are using and the internet browser used and contact us here
  3. There seems to be something wrong with the userbility of the challenge to me?

    • Are you using Internet Explorer browser? This browser has a lot of issues. Either use a different browser – such as firefox, chrome, safari or update your browser to the newest edition using www.browsehappy.com
  4. I can’t download my ebooks?

    • Please update your web browser to the newest edition using www.browsehappy.com or check your down load folder
  5. I can’t log in

    • Are you using the correct log in details sent to you when you joined? Please check your junk mail for details and ensure you are logging in on the www.losebabyweight.com.au website not the www.healthymummy.com website. If the problem persists email the screen shot, the details of the issue, the device you are using and the internet browser and contact us here
  6. Something doesn’t appear to be working correctly on my customised menu?

    • Email the screen shot, the details of the issue, the device you are using and the internet browser used and contact us here