Terms & Conditions
Your acceptance
- These are the terms on which The Healthy Mummy Pty Limited (ACN 153 827 751) (referred to as The Healthy Mummy, we, our or us) permits users (referred to as you or your) to:
- access and use The Healthy Mummy website (the Website) including using the services and functionality made available through the Website;
- view and interact with any content, information, communications, advice, text or other material provided by The Healthy Mummy (including, but not limited to, our blogs, recipes, eBooks and fitness programs) (The Healthy Mummy Content) or any User Content;
- purchase products on the Website, including subscriptions and memberships and
- upload User Content to the Website and communicate with The Healthy Mummy.
- If a word or phrase is capitalised in these Terms, it has the meaning provided where it is shown in bold in these Terms. Each provision of these Terms is severable from the others and no severance of a provision will affect any other provision. These terms are the entire agreement between us in relation to their subject matter.
- You agree to be bound by these Terms when you use, browse or access any part of the Website.
- The Healthy Mummy may from time to time review and update these Terms including to take account of new laws, regulations, products or technology. Subject to clause 1.5, your use of the Website will be governed by the most recent Terms posted on the Website. By continuing to use the Website, you agree to be bound by the most recent Terms. It is your responsibility to check the Website regularly for updated versions of the Terms.
- If you have a subscription or membership, the Terms applicable when you purchased your subscription or membership will apply until you agree to any changes, or you renew your subscription or membership.
Changes to products, services and pricing
- We may modify prices and product and service offerings at our discretion for any reason (including but not limited to changes in market conditions, product discontinuation, changes in availability, manufacturer changes, errors in advertising, and in other circumstances). Our current prices, products and services are as set out on the Website.
- All updates and modifications to the Website including any changes to The Healthy Mummy Content, and all product and service pricing and offerings will be subject to these Terms. Any information we provide in relation to the availability of products is a guide only and is subject to change without notice. We will not be liable for any lack of availability of products that you may order through the Website.
Registration of Accounts
- Although you may browse the Website without creating an account or providing your details, certain features and functionalities of the Website can only be accessed by the creation of an account (Account), which in turn requires you to provide all of the information requested, including by entering an Account password (Password), at registration.
- You warrant that all information and data provided by you in the registration of your Account is accurate, complete and up to date. You will promptly inform The Healthy Mummy if there is any change to this information or data.
- You may elect to change the Password at any time using the facility provided on the Website. You must immediately notify The Healthy Mummy of any Password which is lost, inoperable or used in an unauthorised manner or if you become aware of any unauthorised access or use of your Account.
- You will be fully responsible for all acts and omissions of any person using your Password and Account, as if they were your own acts and omissions. You agree that you will not share, disclose, or permit disclosure of, your Password, let anyone else access your Account or do anything that would risk the security of your Account. The Healthy Mummy will not in any event be liable for any loss, damage, claims, costs or expenses arising out of the use or misuse of your Password and Account, and you will indemnify The Healthy Mummy against all loss, damage, claims, costs or demands in this regard.
- You agree that if we disable or terminate your Account for any reason, you will not create another one without our permission, whether through the use of your own personal details or those related to you or created by you.
- We reserve the right to refuse registration of any Account, at our sole discretion.
The Healthy Mummy Content
- The Healthy Mummy Content on the Website is for general information and promotional purposes only. The Healthy Mummy does not warrant or make any representations as to any third party products or services described or referred to on the Website. Any reliance or use of any information provided by or contained in the Website, The Healthy Mummy Content or services made available through the Website is solely at your own risk.
- The Healthy Mummy Content on the Website is obtained and developed from a variety of sources including but not limited to collaborations with third parties and information provided by third parties under licence. Inclusion of The Healthy Mummy Content on the Website is not an endorsement of any organisation, product, service or advice.
- All intellectual property rights, including copyright, in the Website and The Healthy Mummy Content are owned or licensed by The Healthy Mummy or any of its related entities. You must not copy, modify or transmit any part of the Website or The Healthy Mummy Content.
- The Website may contain trade marks, logos and trade names of The Healthy Mummy or third parties which may be registered or otherwise protected by law. You are not permitted to use any trade marks, logos or trade names appearing on the Website.
- The Healthy Mummy grants you a non-exclusive and non-transferable licence to use the Website for your own personal use, subject to the restrictions specified elsewhere in these Terms. It is not to be otherwise used for commercial exploitation.
- If you have a complaint regarding any The Healthy Mummy Content or User Content, The Healthy Mummy ‘s sole obligation will be to review any written complaint notified to it and, if it sees fit, in its sole discretion, to modify or remove the particular The Healthy Mummy Content or User Content.
Links and advertisements
- The Website may contain links to other websites. We have not reviewed all of the third party websites linked on the Website and are not responsible for and will not be liable in respect of their content or accuracy (including websites linked through advertisements). The Healthy Mummy provides those links as a ready reference for searching for third party goods and services on the internet and not as an endorsement, support or sponsorship of those web sites, their operators, the goods, services or content that they describe.
- Facebook, Twitter, Instagram, YouTube and other third party websites which are linked to the Website, are not covered by these Terms, and may have their own terms and conditions and privacy policy. If you choose to access these third party linked sites, you do so at your own risk. The Healthy Mummy is not responsible for and will not be liable in respect of the content or operation of those websites or any of the goods, services or content that they describe. The Healthy Mummy is not responsible for and will not be liable in respect of any incorrect link to an external website.
Privacy
- Any personal information or personal data submitted by you (whether of you or another person from who you have the necessary consents to provide that personal information as contemplated in clause 6.2) to The Healthy Mummy will be used for the purposes contemplated by these Terms, including but not limited to:
- processing your payments for purchasing any products;
- providing you with goods and services you have purchased;
- communicating with you, including via email, regarding your Order, your Account or Purchases, or regarding other interactions you have with us via the Website; and
- providing direct marketing communications to you when you sign up to receive email and opt-in for sms updates from The Healthy Mummy.
- If you are submitting to the Website, the personal information or personal data of any other person, you warrant that the person is aware of and has consented to the use of their personal information or personal data in accordance with these Terms.
- You agree that, by submitting your payment and confirming your Order via the Website, you have read and understand these Terms and consent to these requirements.
Disclaimer
- We have used our best endeavours to ensure all information, graphics, audio and video and other items appearing on the Website are correct and up-to-date at the time of publication. The Healthy Mummy does not represent or warrant the accuracy or completeness of the Content and is not responsible for any errors, omissions or defects. Depending on the resolution of the screen you use to access the Website, the colours of products as displayed on this Website may not constitute an accurate depiction of the true colour of the item.
- The Healthy Mummy makes no claims or representations as to how much weight you can lose using any of The Healthy Mummy products or services. Your results with vary from any examples given. Your total weight loss will depend upon your circumstances, the amount of calories that you consume on a daily basis, your determination, your activity level, any underlying medical conditions and the duration of your efforts to lose weight.
Indemnity
You will fully indemnify and hold harmless Healthy Mummy in respect of all loss, damage, costs, expenses (including legal fees on a full indemnity basis), fines, penalties, claims, demands and proceedings howsoever arising, whether at common law (including negligence) or under statute, in connection with any of the following:
- any breach of these Terms by you;
- your use of the Website or The Healthy Mummy Content;
- User Content you post on the Website;
- any third party use of the Website through your Account (whether authorised or not);
- your communications with The Healthy Mummy; or
- your use of third party websites linked to the Website.
Warranties, consumer guarantees and limitation of liability
- Any representation, warranty, condition, guarantee or undertaking that would be implied in these Terms by legislation, common law, equity, trade, custom or usage is excluded to the maximum extent permitted by law.
- The Healthy Mummy will not be liable to you for any indirect, incidental, special or consequential loss or damage, loss of profits or anticipated profits, economic loss, loss of business opportunity, loss of data, loss of reputation or loss of revenue (irrespective of whether the loss or damage is caused by or relates to breach of contract, tort (including negligence), statute or otherwise) arising in connection with the Website, The Healthy Mummy Content, all links to or from the Website or the goods and services advertised or referred to on the Website.
- The maximum aggregate liability of The Healthy Mummy for all proven losses, damages and claims arising out of or in connection with these Terms or a supply under these Terms, including liability for breach, in negligence or in tort or for any other common law or statutory action, is limited to the sum of $100.
- Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law being Schedule 2 to the Competition and Consumer Act 2010 (Cth) (ACL) or any other applicable law that cannot be excluded, restricted or modified by agreement.
- To the fullest extent permitted by law, the liability of The Healthy Mummy for a breach of a non-excludable guarantee referred to in clause 9.4 is limited, at The Healthy Mummy’s option, to:
- in the case of goods supplied or offered by us, any one or more of the following:
- the replacement of the goods or the supply of equivalent goods;
- the repair of the goods;
- the payment of the cost of replacing the goods or of acquiring equivalent goods; or
- the payment of the cost of having the goods repaired; or
- in the case of services supplied or offered by us:
- the supplying of the services again; or
- the payment of the cost of having the services supplied again.
- in the case of goods supplied or offered by us, any one or more of the following:
No provision of medical advice
- The Website, The Healthy Mummy Content and services made available through the Website offer healthy lifestyle, fitness, exercise, nutritional and other weight loss information, but are designed for educational purposes only. This information is not a substitute or replacement for professional medical advice, diagnosis or treatment, and you should not rely on this information as such. You should always consult a health-care professional if you have any concerns or questions about your health, and you should not disregard, avoid or delay obtaining medical or health-related advice from your health-care professional because of something you may have read on the Website.
- Nothing contained in the Website, The Healthy Mummy Content or services made available through the Website is intended to be, and must not be taken to be, the practice of medical or counselling care.
- Whilst advancements and developments in medical research may affect the health, fitness and nutritional information contained in the Website, The Healthy Mummy Content, products or services made available through the Website, we do not guarantee that such information will always include the latest or most recent findings or developments.
- Your access or use of the Website, The Healthy Mummy Content or services made available through the Website does not in any way create between you and The Healthy Mummy, a confidential or privileged relationship, a relationship of practitioner and patient, or any other relationship that would give rise to any duties on our part.
- The Healthy Mummy does not recommend any exercise or stomach exercises until you have had full clearance from your doctor or physiotherapist post-birth, which for mums who have had C-sections could be many months post birth, and trying to do exercise before you are ready could lead to severe injury.
- If you experience any pain or discomfort during exercising, please stop all exercise immediately and consult with a medical professional.
- We also recommend talking to your doctor if your baby suffers from colic before starting any diet plan, as certain foods many exacerbate the colic if you are breastfeeding.
Access and communication
- Subject to clause 9.4, The Healthy Mummy does not warrant that you will have continuous access to the Website.
- The Healthy Mummy will not be liable if the Website is unavailable to you due to computer downtime attributable to malfunctions, upgrades, preventative or remedial maintenance activities, interruption in telecommunications supply or otherwise.
- The Healthy Mummy does not guarantee the delivery or security of communications over the internet as such communications rely on third party service providers, and electronic communication (including electronic mail) is vulnerable to interception by third parties.
- Whilst The Healthy Mummy takes reasonable precautions to protect information transmitted via the Website, The Healthy Mummy cannot and does not guarantee the security or confidentiality of these communications or the security of the Website.
- The Healthy Mummy does not provide, and has no control over, communications, networks or services, the internet or other technology required or used across the Website and accepts no responsibility for any direct or indirect loss in any form associated with them, whether due to congestion, technical malfunction, viruses or otherwise.
Termination of your access to the Website
- The Healthy Mummy may at any time immediately terminate or suspend your access (including restricting access) to the Website or any feature of the Website for any reason (including due to your breach or alleged breach of these Terms) in its sole discretion and without prior notice. If you have a subscription or membership, we will not do so until the end of the subscription or membership unless you are insolvent or in breach of these terms, we need to do so for security reasons, or to protect intellectual property.
- This clause 12.2 and clauses 4, 8, 9, 20, Error! Reference source not found., Error! Reference source not found. and Error! Reference source not found. will survive termination of your access to the Website in accordance with clause 12.1 and will continue to the benefit of and be enforceable by Healthy Mummy.
- Provisions concerning how we will handle personal information will also survive termination, including provisions that describe how we may handle your personal information in accordance with the provisions of our Privacy Policy.
International Use
- As this site can be accessed throughout Australia and overseas, The Healthy Mummy does not represent that The Healthy Mummy Content complies with the laws of any country outside Australia, or that any competition, offering or content accessible through the Website is appropriate or available for use in locations outside Australia. If you access this site from outside Australia, you do so at your own risk and responsibility, and are responsible for making sure you comply with all applicable laws in the place you are located. You are not authorised to access the Website from any location where doing so would be illegal.
- You understand that some countries have import restrictions on certain goods or materials. If you are outside Australia you will become the importer and will be liable to pay local taxes or duties, and you will assume all liability under any customs or import laws and regulations.
The Healthy Mummy Shop
Ordering and Payment through The Healthy Mummy Shop
- You may order and purchase products through The Healthy Mummy Shop available through the Website (an Order).
- Payment for an Order (including any shipping charges), subscription or membership (a Purchase) is made online through the Website (Online Payment).The prices for all Purchases will be as set out on the Website from time to time.
- Your Order will be delivered to you using one of our third party couriers.
- The Healthy Mummy uses Braintree and Merchant Warrior to process Online Payments. For more information on Braintree security processes, please visit their website at https://www.braintreepayments.com/au. For more information on Merchant Warrior security processes, please visit their website at https://www.merchantwarrior.com/
- The specific terms and conditions of supply for any products or services purchased via the Website will be notified to you via the Website before you finalise your Purchase. Your confirmation of any Purchase indicates your acceptance of those terms and conditions of supply, which will upon confirmation of the Purchase be incorporated into these Terms in respect of that Purchase.
- In the event that an item in your Purchase is unavailable, or we are otherwise unable to fulfil your Purchase, we will use best endeavours to notify you within 5 business days to arrange an agreeable alternative item, a backorder, or a full refund.
- Title to the products in your Order passes to you upon delivery. All risk of loss or damage to the products in your Order passes to you when we dispatch your Order from our premises.
Refunds and Returns
- Subject to 15.2 below, The Healthy Mummy offers a 30-day money-back guarantee for change-of-mind (a Refund) on all products purchased through The Healthy Mummy Shop except memberships, subscriptions, eBooks, books published by third parties, and anything else set out on the Website as not being refundable.
- In order to receive a Refund:
- please complete the returns form (available here), and include any unused product and any free gifts that were included in your original purchase.
- The product (or its empty packaging in the instance of any food, smoothies or supplements), along with the original order/receipt and (if applicable) any accompanying free gift must be returned (at your cost) to:
Block A / 391 Park Road, Regents Park, NSW 2143
- Must be received by The Healthy Mummy within 30 days of your Order. For the avoidance of doubt, any items purchased on pre-order than arrive more than 30 days following the date of your Order will not be eligible for Refund.
Subscriptions and Memberships
Rewards Program
- If you create an Account you will automatically start earning points on your purchases, at the rate as determined by The Healthy Mummy, which can then be redeemed on future purchases (The Healthy Mummy Rewards Points).
- We may change the rate of earning and redeeming The Healthy Mummy Reward Points at our discretion. We will provide you with at least 7 days’ notice of any such changes.
- Healthy Mummy reserves the right to:
- remove points from your Account if The Healthy Mummy deems that these points were earned in error; and
- cancel the Rewards Program and all current pending The Healthy Mummy Rewards Points or change the redemption value of The Healthy Mummy Reward Points without providing you with prior notice.
- The Healthy Mummy Reward Points expire after 12 months.
- A minimum order value of $50 is required before The Healthy Mummy Reward Points can be applied to your Purchases.
Diamond Rewards
- Subscribers to The Healthy Mummy app will automatically be part of the Diamond Rewards program
- Users will earn coins for activities such as recording water, recording meals and recording activity.
- The number of coins awarded will determine the level of reward status you receive. Additional bonus points may be credited to your account for logging specific activities consecutively
- The number of coins earned over a period of time will determine the Reward level awarded as per the below (1,000 coins = Emerald, 5,000 coins = Ruby, 12,000 = Sapphire)
- Reward levels attract differing benefits such as store credit to spend in The Healthy Mummy shop
- The number of coins awarded to the User is determined by The Healthy Mummy and is dependent upon the type of activity recorded
- The Healthy Mummy may change the rate of earning and the activities that attract awards at our discretion
- The Healthy Mummy reserves the right to:
- Remove coins in your app if The Healthy Mummy deems the coins were earned in error
- Cancel the Diamond Reward program in its entirety and all current and pending coins;
- Change the number of coins awarded per activity
- Change the number of coins required to reach a Reward status
- Change the benefits awarded per Reward status
- Add or remove activities that award coins
- Add Reward levels
- Rewards and Benefits will expire after 12 months of being awarded
The Healthy Mummy Memberships and Subscriptions
Product Subscriptions
- The Website will set out product subscriptions which are available from time to time (Product Subscriptions). Each Product Subscription will have the characteristics and will continue for the term set out on the Website, and is to be paid for in accordance with clause 18.
- If you wish to cancel your Product Subscription, put it on hold, or switch to a different subscription level, please contact our customer service team by email at [email protected].
eBook Membership
- The eBook Membership is available on a subscription basis, with different membership levels and prices as set out on the Website, and is to be paid for in accordance with clause 18.
- Renewals occur based on the subscription frequency you signed up to, excluding those who have purchased a lifetime eBook Membership. The first payment is made on the day you join, then on the same day of every third month thereafter until you cancel. The rate is your lifetime discount rate for as long as you keep your membership and will never increase.
- Your eBook membership gives you a personal, non-transferable right to view and (where applicable) download the book concerned during the term of your membership, and to use the books solely for personal, non-commercial purposes. You cannot share, copy, publish, disseminate or communicate the books with other people.
- If you lose any of your eBooks within a month period, you can request for the eBooks to be resent to you by our customer service team for a $2 admin fee per eBook sent (that must be paid prior to resending).
- If you wish to cancel your membership please go directly to your “manage my membership” page on the Website where you can do this
Cancellation policy
The following cancellation policy applies to subscriptions and memberships (other than those which the Website states cannot be cancelled)::
- while you may cancel your subscription or membership at any time, you will not receive a refund of your payment;
- your access to your subscription or membership will run until your existing paid term expires, at which point your access will be terminated; and
- cancellations to subscriptions and memberships can be made up to 2 business days prior to the expiry of your current subscription or membership period, after which time The Healthy Mummy cannot ensure its systems will process the cancellation in time to prevent a further payment being taken.
Membership
- The Website will set out other types of memberships which are available from time to time (Memberships). Each Membership will have the benefits and will continue for the term as set out on the Website. This clause 17.4 shall apply to such Memberships.
- Payment options for Memberships will be as set out on the Website, and are to be made in accordance with the terms set out in clause 18..
- If the Membership grants you access to The Healthy Mummy App, you will be given access to The Healthy Mummy App upon successful payment, and in accordance with clauses 22, 23 and 24,.
- If the Membership includes The Healthy Mummy Reward Points, you will earn The Health Mummy Reward Points and the standard rate, or otherwise in the manner described on the Website from time to time.
Payment for Product Subscriptions and Memberships
- The provisions of clause 14 apply to the purchase of any subscription or membership, in addition to the provisions of this clause 18 (as applicable).
- Subscription payments
- If you are purchasing an eBook Membership, Product Subscription or any Membership that is subject to renewal, this clause 18.2 applies.
- Payments are debited from your nominated payment method either every week, month, quarter, 6 months, annually or every 24 months, from the date of your original purchase depending on the payment option you select.
- You will not receive notice on each occasion a payment is deducted. You are responsible for ensuring you have sufficient funds available in or on your nominated payment method before the payment is due to be deducted.
- You expressly authorise The Healthy Mummy to make automatic debits from your nominated payment method in accordance with these Terms.
- If we are unable to process a payment in accordance with this clause, we reserve the right to:
- re-attempt to process the payment at a later date; and/or
- cancel your subscription or membership.
- Payment Plan payments
- If you are purchase a Product Subscription or Membership on a payment plan (as provided by the Website), this clause 18.3 applies.
- Your first payment under the payment plan will be made at the time you make your purchase, with each following payment to be made in three additional fortnightly payments, over a period of 42 days.
- The amount of each payment will be determined by dividing the total fees owed (including any shipping costs) by four.
- You will not receive notice on each occasion a payment is deducted. You are responsible for ensuring you have sufficient funds available in or on your nominated payment method before the payment is due to be deducted.
- You expressly authorise The Healthy Mummy to make automatic debits from your nominated payment method in accordance with these Terms.
- If we are unable to process a payment in accordance with this clause, we reserve the right to:
- contact you to inform you of the overdue payment, and organise a payment of the outstanding amount; and/or
- re-attempt to process the payment at a later date; and/or
- cancel your subscription or membership.
- Healthy Mummy Pay
- Healthy Mummy Pay is a traditional layby service, we do not deliver any orders until the payment plan has been successfully paid in full.
- Layby Period is defined as the number of weeks from your first payment date to your final payment date.
- Our standard Layby period is eight (8) or four (4) weeks.
- We accept payment by Mastercard, Visa or PayPal.
- Regular payments must be made in accordance with your chosen payment frequency.
- Your Layby will be delivered to your delivery address within 14 days after the final payment date unless there is a product delay outside of our control. You can change your delivery address online, or via email up to the date of your last payment.
- Your order can be cancelled at any time up until the delivery of your order to your nominated delivery address. Please see below for more info on our cancellation policy including cancellation charges which may apply.
Gold Membership
Gold Membership
- The Healthy Mummy Gold Membership is an annual payment that will renew 12 months after your initial payment date
- The Gold Membership includes the following benefits:
- As part of your purchase, receive 12 months access to The Healthy Mummy app
- A selection of best-selling Healthy Mummy physical products including a smoothie with a value of over $250 (NB: This is only available on the Gold Membership Access with Smoothies)
- Free AU postage on all subsequent orders over $50
- Additional 5% discount on all orders made including discounted stock
- Double reward points on all future purchases
- Annual birthday gift on your birthday
- Access to The Healthy Mummy app will be immediate upon successful checkout completion
- Physical products will be shipped the next working day (dependent upon membership option chosen)
- The product cannot be cancelled and we cannot offer refunds unless during the period in which you have paid for access to our information service through this Website, the information services are not available for a period lasting more than 3 days. In this circumstance, a pro-rata refund may be granted upon written request by contacting us here.
- The 30 Day Money Back Guarantee does not apply to these products however in the event that a product is faulty, the product can be returned and we will exchange it at no cost.
- Standard Reward points will be earned on purchases of the Gold Membership and can be redeemed on purchases of the Gold Membership
Platinum Membership
- The Healthy Mummy Platinum Membership is a one-off payment with no renewals.
- The Platinum Membership includes the following benefits:
- As part of your purchase, receive complimentary access to The Healthy Mummy app
- A selection of best-selling Healthy Mummy physical products including a smoothie, with a minimum value of $450
- Free postage on all subsequent orders over $50
- Access to our VIP sales with exclusive offers and discounts
- Access to our Platinum Private Support Group (Facebook) with exclusive content
- A selection of 10 x Healthy Recipe e-Books worth $25 each
- A digital coupon book with further savings on Healthy Mummy products
- Additional 10% discount on all orders made including discounted stock
- Double reward points on all future purchases
- Annual birthday gift on your birthday
- Access to The Healthy Mummy app will be immediate upon successful checkout completion
- Physical products will be shipped the next working day
- Complimentary access to The Healthy Mummy app means that you will have no renewal payments
- The Platinum Membership will not renew and there are no hidden fees
- The product cannot be cancelled and we cannot offer refunds unless during the period in which you have paid for access to our information service through this Website, the information services are not available for a period lasting more than 3 days. In this circumstance, a pro-rata refund may be granted upon written request by contacting us here.
- The 30 Day Money Back Guarantee does not apply to these products however in the event that a product is faulty, the product can be returned and we will exchange it at no cost.
- Standard Reward points will be earned on purchases of the Platinum Membership and can be redeemed on purchases of the Platinum Membership
Cancellation
You may cancel the layby at any time during the term. If you fail to make payments when they are due, this will be treated as a cancellation of the layby by you. In these instances, you will be entitled to a refund of the amounts you have paid less a termination fee of $20.
Recipes
- If you submit a recipe to The Healthy Mummy (or other content as may be agreed upon by you and The Healthy Mummy from time to time) for payment (Paid Content), you hereby assign to The Healthy Mummy absolutely and beneficially, the whole of your right, title and interest in and to the Paid Content including any intellectual property rights subsisting in the Paid Content with effect on and from the date of creation of the Paid Content.
- In giving effect to the assignment set out in clause 19.1 above, you also give the warranties set out in clause 20.9 below, as if the Paid Content was User Content.
User Content
- When you use the Website, you may upload pictures, photographs, graphics, information, comment, content, communication, text or other material to the Website (User Content). Others may also upload User Content that you are able to view.
- Any User Content you upload to the Website:
- may be accessed and viewed by the public; and
- can be used by us in accordance with the licence terms set out in clause 20.4 including to promote the Website.
- You agree to be solely responsible for any User Content that you upload to the Website. You warrant and represent that any User Content you upload to the Website will not violate these Terms.
- You retain all intellectual property rights in the User Content you upload to the Website. By uploading the User Content, you grant us a perpetual, non-exclusive, royalty free, irrevocable, transferable and worldwide licence (including the right to sub-license) to use, adapt, copy, communicate, reproduce, modify, display, exploit, publish, re-distribute, broadcast, transmit, create derivative works from and incorporate in other works, the User Content, at any time in the future in any form and for any purpose (including but not limited to promotion or advertising use in the future).
- You consent to your User Content being altered, edited or adapted by us for any reason including to ensure your User Content does not infringe these Terms. To the extent that you have any moral rights (pursuant to the Copyright Act 1968 (Cth)) in the User Content, by agreeing to these Terms, you provide an irrevocable and unconditional consent in favour of us, our successors, assignees, licensees and any other person authorised by any of them to use, modify or deal with your User Content (whether or not currently in existence) to:
- perform, exhibit, reproduce, adapt and communicate any part of your User Content in any medium and anywhere in the world without attributing you or any other person as an author of or contributor to that User Content;
- do any act or omission that would constitute a derogatory treatment of your User Content;
- make any use of your User Content that may falsely attribute authorship of the User Content to another person;
- delete or adapt or change any of your User Content in any way, including by addition to or subtraction from your User Content; or
- combine or juxtapose your User Content with anything else.
- Where the User Content uploaded by you to the Website contains material from third parties, you warrant that you have obtained the moral rights consents described in clause 20.5 from such third parties.
- We may access or examine any User Content and at our discretion monitor, move, remove, block, modify, edit, refuse to upload or disable access to User Content which we consider, in our sole discretion, to breach any law or these Terms or to be otherwise unacceptable.
- You acknowledge that we:
- have no responsibility or liability for the deletion or failure to store any User Content uploaded by you or any other user on the Website; and
- are not responsible for any User Content uploaded to the Website by you or any user nor under any obligation to monitor, move, remove, block, modify, edit, refuse to upload or disable access to it.
You represent and warrant that:
- you own the User Content or have the necessary licences, rights, consents and permissions to publish the User Content you upload on the Website;
- you have the right and power to grant the licence contained in clause 20.4 to us;
- the User Content uploaded by you will not infringe the intellectual property rights of any third party; and
- you will not upload User Content that will cause you to breach these Terms, in particular clause 21.
- You understand that we do not guarantee any confidentiality with respect to any User Content you upload to the Website.
- You acknowledge and agree that we are under no obligation to take legal action in relation to commencing, defending, enforcing, settling or compromising (as appropriate) any infringement, claim or action relating to your intellectual property rights in User Content or The Healthy Mummy Content.
Prohibited uses
- You agree that in accessing and using the Website, you will not engage or attempt to engage in any activities that:
- download (other than page caching) or modify the Website or any portion of the Website;
- impersonate or falsely claim to represent a person or organisation;
- are commercial, including selling, marketing, advertising or promoting goods or services except as expressly permitted elsewhere in these terms;
- frame the Website without The Healthy Mummy’s express written permission;
- post, link to, or otherwise communicate or distribute any misleading or deceptive, inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material or information, or otherwise use the Website in a manner which is unlawful or would infringe the rights of another person including any intellectual property rights;
- post, link to, or otherwise communicate or distribute any material or information that we deem inappropriate;
- bypass (or attempt to bypass) any security mechanisms imposed by the Website;
- provides access or links to any material (including links to peer to peer network trackers/beacons) which may infringe the intellectual property rights of another person;
- deletes or alters or attempts to delete or alter attributions, legal notices, trademarks or copyright marks on any material contained in the Website;
- knowingly posts or transmits or permits the posting or transmission of any material, which contains a computer virus or other harmful data, code or material; or
- solicit information (including login information) or access another person’s Account.
Use of The Healthy Mummy App
Licence
- Subject to, and in accordance with these Terms, and upon payment of the relevant fees, The Healthy Mummy grants you a non-exclusive, royalty free, revocable, and non-transferrable licence (without the right to sub-licence) to install and use one copy of The Health Mummy App (the App) on your personal mobile device in machine executable object code form solely for use in conjunction with an Account (as described in clause 3) (Licence)
- If you download the App through the Apple App Store and/or the Google Play Market, in addition to the terms set out here, your use of the App is also subject to Apple’s End User License Agreement available at https://www.apple.com/legal/internet-services/itunes/dev/stdthese Terms/ or Google Play’s Terms of Service available at https://play.google.com/intl/en_au/about/play-terms/index.html.
- The Healthy Mummy reserves the right to suspend, terminate or otherwise deal with your Licence or any Account at any time. References in these Terms to the Website also include the App.
Push Notifications
- This App is enabled to allow The Healthy Mummy subcontractors to use Push Notifications to send messages to you. During installation of the App on your mobile device, the App will ask you whether you would like it to send you Push Notifications. If you choose to receive Push Notifications, the App will generate Push Notifications on your mobile device. You acknowledge and consent to receive these Push Notifications, subject to clause 23.2 below.
- You may choose to stop receiving Push Notifications by deactivating the Push Notifications in the settings on your mobile device.
Wireless Carrier Charges and Availability
- You acknowledge and agree that by using the App you may incur charges from your usage of data over the internet and that any such charges will be your sole responsibility.
- The Healthy Mummy does not promise you that you will have uninterrupted or error-free access to and use of the App.
General Terms
Governing law and jurisdiction
- These Terms are governed by and must be construed in accordance with the laws of the State of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia in respect of all matters arising out of or relating to these Terms, their performance and subject matter.
Promotions
Win the ultimate family summer holiday including your very own Travel Concierge.
PLUS, loads of other prizes to help you on your health & fitness journey.
All sections and information in this document form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions on the part of the participant.
1 | Promoter | Name: The Healthy Mummy Pty Ltd
ABN: 12 153 827 751 Address: Suite 16/74 The Corso, Manly NSW 2095 (“Promoter”) | |
2 | Who may enter? | Entry into this promotion is only open to persons who meet all the following criteria:
(i) Residents of Australia. (ii) 18 years of age or older. (iii). Is willing, ready and able to complete all entry requirements and accept the prize in full if they are a winner, at the times and dates set out in these Terms and Conditions. (‘Eligible Entrant’) Employees (and their immediate families) of the Promoter and its contractors and agencies associated with the promotion are ineligible to enter. “Immediate family” means spouse, ex-spouse, de-facto spouse, child or stepchild (whether natural or by adoption), parent, stepparent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, stepbrother, stepsister or 1st cousin, whether or not they live in the same household as the director, manger, employee, officer or contractor. | |
3 | Promotional Period | The promotion commences at 12:01am AEDT on 19 October 2022 and closes at 11:59 pm AEDT on the 7 January 2023 (“Promotional Period”). | |
4 | (a) | How to enter? | Eligible Entrants must enter via at least one (1) of the following methods and complete their entry during the Promotional Period:
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(b) | Maximum number of entries | Maximum number of total entries per entrant is 50 | |
5 | (a) | List of prizes | MAJOR PRIZE:
The first Eligible Entry drawn will be the Major Prize Winner. The Major Prize Winner will receive a Family Holiday to the destination of the winner’s choice to a maximum value of $8,000. The Major Prize will be arranged by a Travel Concierge, My World Travel Concierge ABN 86 202 072 121 appointed by the Promoter, and can be used for part or full payment of your Family Holiday. Any unused portion of the prize will forfeited, is not redeemable for cash, nor kept as a credit for subsequent use. If, after using your Major Prize to book your holiday, there is a balance remaining to be paid, you must pay this balance with a credit/charge card. If you make a change to your booking, any applicable change fees will need to be paid by you with a credit/charge card. If the value of your revised booking is greater than the original booking, you will be required to pay the difference with a credit/charge card to secure your revised booking. If the value of your revised booking is less than the original booking, you will be refunded the difference to the original method of payment (up to a maximum of the amount paid in cash – any amount paid using your prize is non-refundable). If you cancel your booking, the value of the Major Prize will not be refunded, and no replacement Prize will be issued. Any booking cancellation fees cannot be paid for using the Prize, and will be payable by the winner with a credit/charge card. All travel or accommodation must be completed by 24 March 2024. Maximum retail value of the Major Prize is $8,000 RUNNER UP PRIZES: The next ten (10) Eligible Entries drawn will each receive a Healthy Mummy Fitness Pack in the following order i.e. 1st Runner Up Winner will receive Pack 1; 2nd Runner Up Winner will receive Pack 2; 3rd Runner Up Winner will receive Pack 3; and so on until all 10 Packs have been awarded. Each Runner Up Pack includes the following;
Maximum retail value of each Runner Up Prize is $200. |
(b) | How the winners are determined |
Five (5) additional reserve entries will be drawn in case of an ineligible entry. | |
(c) | Maximum value of prizes | The total maximum prize pool value is $10,000 | |
6 | Winner notification | The winners will be notified by email within 2 business days of the prize draw. | |
7 | Winner publication | The final results of the draw will be published at www.thehealthymummy.com from 24 January 2023 for a minimum of 28 days. | |
8 | Redraw or redetermination of winner | The Promoter reserves the right to re-determine the winner/s in the event of an entrant being unable to satisfy these terms and conditions or forfeiting or not claiming the prize. If a prize/s remains unclaimed or forfeited at 5:30pm (AEST) on 17 April 2023, the Promoter will conduct a further draw at 2.00pm (AEST) on 24 April 2023. The entrant/s will have seven (7) working days to contact the Promoter and accept the prize, subject to any written direction given under applicable law. The winner/s, if any, will be notified by email within 2 business days of the draw and will be published at www.thehealthymummy.com within two (2) business days of the draw from 27 April 2023 for a minimum of 28 days. | |
9 | Permit Numbers | Authorised under ACT TP22/01995 & SA Licence No. T22/1644. | |
10 | Additional Terms |
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Entry Conditions
- 1.ENTRY
- Entry is only open to persons specified in Item 2 of the above Schedule to Entry Conditions (“Schedule”).
- To enter, eligible entrants must follow the instructions specified in Item 4(a) of the Schedule.
- Entrants must not enter more than the number of times specified in Item 4(b) of the Schedule.
- All entries must be received by the Promoter by or in the period indicated in Item 3 of the Schedule. Entries are deemed to be received at the time the Promoter receives the entry in its promotion database, and not at the time of transmission by the entrant.
- The Promoter may, at any time, verify the eligibility of entrants and entries (including an entrant’s identity, age, place of residence if required to enter this promotion). Entrants must fully cooperate with the Promoter in connection with such verifications.
- The Promoter accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence, whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. However, the Promoter may (but is not obliged to) at its discretion accept an entry which contains errors or omissions.
- All costs with entering this promotion (including without limitation, costs in accessing any website) is the entrant’s responsibility.
- If this promotion involves the entrant participating in any physical or sporting activity, the entrant acknowledges and agrees that:
- the entrant is fit, in good health, and not aware of any reasons that may harm or endanger their health by participating in such activities. Without limitation, the entrant warrants and agrees that at the time they participate in the activities, they will not be pregnant, under the influence of drugs or alcohol, and will not have any heart condition, abnormal blood pressure, epilepsy, pre-existing injury or any other medical condition that might make it unsafe for them to participate in the activities;
- the entrant may be required to undertake tasks that may be physically challenging and may involve risks of injury, illness or death, some of which may be obvious and others that may not be obvious;
- the entrant may be required to sign an indemnity form (with content that the Promoter determines in its discretion) before participating in the activities, and if they refuse to sign the indemnity form, this will disqualify the entrant and the Promoter may select another person to replace the entrant at its sole and absolute discretion;
- the Promoter will not be responsible or liable for any personal injury, illness or death caused to the entrant or any other person in connection with the entrant’s participation in the activities; and
- the entrant must conduct themself in an appropriate manner and follow the Promoter’s instructions and all venue rules and regulations at all times.
- If this promotion involves the entrant submitting any photographs, images, films, recordings, footages, videos, sms or mms messages, testimonials, comments, artistic works, literary works, information, materials or documents to the Promoter (“Content”) then the entrant agrees that:
- the entrant must not submit any Content that is unlawful, fraudulent, defamatory, offensive, obscene, derogatory, discriminatory, pornographic, sexually inappropriate, insulting, scandalous, violent, abusive, harassing, threatening, inflammatory, not suitable for children under 15 years, unlawful, libellous, hateful, objectionable in relation to race, religion, ethnicity or gender, capable of encouraging conduct that would be considered a criminal offence, capable of violating any law, capable of giving rise to a civil liability or otherwise unsuitable or inappropriate;
- the entrant must not submit any Content that breaches or may breach any intellectual property, privacy, publicity or other rights;
- the Content is the entrant’s own original independent creation and does not include any third party’s intellectual property or infringe any third party’s intellectual property rights;
- the entrant is fully responsible for the Content. The Promoter will not be liable for the Content or its use in any way;
- before submitting the content, the entrant has obtained or obtains the consent of all persons who appear in the Content to in relation to the use of the Content for this promotion;
- the Content has not been published previously or used in any other promotion;
- the Content will not contain viruses or cause injury or harm to any person or entity;
- the entrant will comply with all applicable laws and regulations, including without limitation, those laws governing intellectual property, content, defamation, publication, privacy and the access and use of computer or communication systems;
- the Promoter may review all Content and may at any time reject, remove or take down any Content (wholly or partially) at its sole and absolute discretion without notice if it considers, discovers or suspects the Content not to comply with any of these Term and Conditions;
- the entrant must comply with all requests by the Promoter to remove, take down or edit any Content;
- unless clause 1.10 applies, the entrant grants the Promoter, its affiliates, agencies and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable and sub-licensable right to use, reproduce, modify, adapt, publish, disclose and display the Content for any purpose and in any media and medium, without compensation, liability, restriction on use, attribution of the entrant’s moral rights. Entrants warrant that they have full authority and rights to grant such rights to the Promoter.
- the entrants must not assert any moral rights in connection with the Content;
- If the Promoter requires, all title and property in any Content will be transferred from the entrant to the Promoter and the entrant will not be entitled to any compensation for such transfer.
- 2.PRIZES
- The prizes in this promotion include the prizes set out in Item 5(a) of the Schedule. The entrant agrees to any terms relating to the prizes set out in Item 5(a) of the Schedule.
- Prize winners will be selected in accordance with the method set out in Item 5(b) of the Schedule.
- Prize winners will be notified in accordance with the terms set out in Item 6 of the Schedule, and their names and/or suburbs will be published in accordance with the terms set out in Item 7 of the Schedule.
- The entrant must ensure they provide their correct contact details to the Promoter, and to notify the Promoter of any changes to their contact details before the date and time for announcing winners. The Promoter will not be liable if it cannot contact any winner because of any incorrect contact details provided by an entrant.
- If the Promoter requests, the winner (and any parent or guardian of the winner) must provide the Promoter with proof of identity before being eligible to claim a prize. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
- If any prize or portion of a prize is unavailable, the Promoter may at its sole and absolute discretion substitute the prize or portion of that prize with a prize of equal value and/or specification, subject to any directions from any regulatory authority, if applicable.
- The maximum prize pool value is set out in Item 5(c) of the Schedule. The Promoter accepts no responsibility for any variation in the total prize value or any individual prize value.
- Prizes or any unused portion, may not be sold, are not transferable or exchangeable and cannot be taken as cash, unless the Promoter agrees otherwise in writing.
- Prizes are awarded subject to the standard terms and conditions of individual prize and service providers.
- Any ancillary costs associated with redeeming a prize (including without limitation, transportation costs) are not included and are the responsibility of the winner.
- The entrant agrees to the terms concerning (if applicable) redraws and redetermination of winners set out in Item 8 of the Schedule.
- These Terms and Conditions and any promotional materials connected with this promotion do not include by implication any term, condition, representation or warranty in respect of the quality, merchantability, acceptability, fitness for purpose, condition, description, assembly, image, manufacture, design or performance of any of the prizes, to the fullest extent permitted by law.
- 3.PRIVACY
- The Promoter collects the entrant’s personal information to conduct this promotion and may, for this purpose, disclose such information to third parties, including without limitation, to its agents, contractors, affiliated entities, service providers, prize suppliers and Australian regulatory authorities.
- The Promoter may, for an indefinite period, unless otherwise advised by the entrant, use the entrant’s personal information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any opt out, access, update or correct information request to the Promoter. A copy of the Promoter’s privacy policy can be viewed at https://secure.healthymummy.com/privacy-policy/
- Entrants consent to the Promoter using their name, suburb of residence, photo, likeness, image, voice, recording, film and/or footage in any media for an unlimited period without remuneration to promote this promotion (including any outcome) and promote any products and services that the Promoter supplies or distributes.
- 4.SOCIAL MEDIA
- If the entrant is required to enter this promotion using a Facebook, Twitter, YouTube, Instagram or any other social media website, the entrant agrees:
- to comply with (where applicable) Facebook’s, Twitter’s, YouTube’s, Instagram’s and any other social media website’s terms and conditions in relation to promotions, including (as applicable) Facebook’s Statement of Rights and Responsibilities, Twitter’s terms of service, YouTube’s terms of service and Instagram’s terms of use;
- that this promotion is in no way sponsored, endorsed or administered by, or associated with (where applicable) Facebook, Twitter, YouTube, Instagram or any other social media website (unless otherwise specified); and
- that any questions comments or complaints about this promotion must be directed to the Promoter and not to (as applicable) Facebook, Twitter, YouTube, Instagram or other social media website.
- If the entrant is required to enter this promotion using a Facebook, Twitter, YouTube, Instagram or any other social media website, the entrant agrees:
- 5.GENERAL
- All of the Promoter’s decisions in connection with this promotion are final and binding, and no correspondence will be entered into regarding the decisions, subject to any directions from any regulatory authority, if applicable. All decisions are made at the sole and absolute discretion of the Promoter.
- Entrants agree to indemnify and keep indemnified the Promoter against all losses, costs, expenses, damages or liabilities that the Promoter suffers or incurs or is likely to suffer or incur, and against all claims, demands, proceedings, suits and actions against the Promoter in connection with an entrant’s breach of any of these Conditions.
- Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
- The Promoter may at its sole and absolute discretion and to the full extent permitted by law:
- invalidate any entry;
- disqualify any entrant; and/or
- modify, suspend, terminate or cancel the promotion, as appropriate,
for any reason the Promoter deems appropriate at its discretion, including without limitation if:
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- any entry does not comply with any of these Conditions, is incomplete or indecipherable, or is lodged by automatic, repetitive, robotic, programmed or similar entry methods or agents;
- any entrant does not comply with these Term and Conditions or tampers with the entry process;
- the promotion is not capable of being conducted as reasonably anticipated;
- any technical difficulty, equipment malfunction, problem with networks or communication lines, traffic congestion, infection by computer virus or bug, bad weather, pandemic, or act of God occurs;
- any theft, fraud, unauthorised, unexpected or third party access, interference or intervention occurs; and/or
- any act, omission, failure or delay occurs which is not reasonably within the Promoter’s control, or which corrupts or affects the administration, security, fairness, integrity or proper conduct of the promotion.
Contact Us
- If you have questions about the Website or the Terms, please contact us by email at [email protected].